Legal
Terms & Conditions
Last Updated: June 16, 2026 · Governing Law: Ontario, Canada
Please read these Terms & Conditions carefully before using the Himalayan Cashmere World website or placing an order. By accessing our website or completing a purchase, you agree to be bound by these terms. If you do not agree, please do not use our website.
01 About Us
This website is operated by Himalayan Cashmere World Inc., a company incorporated in Ontario, Canada. Our registered address is 18 Governor Grove Crescent, Brampton, ON L6Y 1A6. References to "we", "us", or "our" in these Terms refer to Himalayan Cashmere World Inc.
02 Use of This Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
- —Use this website in any way that violates applicable Canadian or international law or regulation.
- —Transmit any unsolicited or unauthorised advertising or promotional material (spam).
- —Attempt to gain unauthorised access to any part of our website, servers, or databases.
- —Reproduce, duplicate, copy, or resell any part of our website or its content without express written permission.
03 Products & Pricing
All prices displayed on our website are in Canadian Dollars (CAD) unless you select otherwise. Prices are subject to change without notice. We reserve the right to modify, discontinue, or limit the availability of any product at any time.
We make every effort to display accurate product colours, textures, and dimensions. However, we cannot guarantee that your device's display accurately reflects the true colour or texture of our handcrafted products. Slight natural variations in handwoven cashmere are a hallmark of authentic artisan craftsmanship and are not considered defects.
Custom monogramming orders are final sale and non-refundable once production has commenced.
04 Orders & Payment
By placing an order, you make an offer to purchase the selected product(s) at the stated price. We reserve the right to accept or decline any order. An order confirmation email constitutes our acceptance of your order.
We accept payment by major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are encrypted using SSL/TLS technology. We do not store full payment card numbers on our servers.
For wholesale and corporate gifting orders, a 50% deposit is required upon confirmation, with the remaining balance due prior to shipment.
05 Shipping Policy
We offer free standard shipping on all orders to addresses within Canada and the United States. For international orders, shipping rates and estimated delivery times will be calculated at checkout.
- —Canada: 3–7 business days via Canada Post or equivalent carrier.
- —United States: 5–10 business days.
- —International: 10–21 business days. Duties, taxes, and customs fees are the responsibility of the recipient.
We ship from Brampton, Ontario, Canada. Orders are processed within 2–3 business days. A tracking number will be provided by email once your order has been dispatched.
06 Returns & Exchanges
We want you to love your Himalayan Cashmere World purchase. If you are not completely satisfied, we offer the following:
- —Return Window: 30 days from the date of delivery.
- —Condition: Items must be unworn, unwashed, and in their original packaging with all tags attached.
- —Free Returns: Return shipping is free for Canadian and US orders.
- —Refunds: Issued to the original payment method within 5–10 business days of receiving the returned item.
- —Non-Returnable: Custom-monogrammed items, sale/final-clearance items, and gift cards are not eligible for return.
To initiate a return or exchange, please contact us at cashmereworld2@gmail.com with your order number and reason for return.
07 Intellectual Property
All content on this website — including but not limited to text, photographs, product imagery, logos, brand names, graphics, and code — is the exclusive property of Himalayan Cashmere World Inc. or its content suppliers and is protected by Canadian and international copyright, trademark, and intellectual property laws.
You may not reproduce, republish, distribute, transmit, display, or create derivative works from any content on this website without our prior written consent.
08 Disclaimer of Warranties
This website and its contents are provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components.
09 Limitation of Liability
To the maximum extent permitted by law, Himalayan Cashmere World Inc. and its directors, employees, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, this website or our products — even if we have been advised of the possibility of such damages.
Our total aggregate liability to you in connection with any claim arising under these Terms shall not exceed the total amount you paid for the specific order giving rise to the claim.
10 Governing Law & Dispute Resolution
These Terms & Conditions are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada, without regard to conflict-of-law principles.
Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration in Brampton, Ontario, Canada, or to the courts of Ontario as a last resort.
11 Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website following the posting of any changes constitutes your acceptance of those changes. We recommend reviewing these Terms periodically.
Questions About These Terms?
For any questions or concerns regarding these Terms & Conditions, please contact us:
Himalayan Cashmere World Inc.
18 Governor Grove Crescent, Brampton, ON L6Y 1A6
Email: cashmereworld2@gmail.com
Phone: 437-217-4757